Branded Tracking Pages
Turn every tracking lookup into a branded experience. Custom tracking pages with your logo, colors, and messaging keep customers on your brand — not a carrier's website.
Benefits
Why Businesses Choose This Feature
- Your Brand, Every Touchpoint
Customize tracking pages with your logo, brand colors, support contact info, and custom messaging. Customers see your brand, not a generic carrier page.
- Reduce Support Tickets
Self-service tracking means fewer "where is my order?" emails. Real-time status updates and delivery history keep customers informed automatically.
- Drive Repeat Purchases
Add product recommendations and promotional messaging to your tracking page. Turn a transactional moment into a marketing opportunity.
How Branded Tracking Works
Configure Your Brand
Upload your logo, set brand colors, add your support email and phone number, and write a custom message for customers.
Share Tracking Links
Every shipment automatically gets a branded tracking URL. Include it in confirmation emails or let customers look up orders directly.
Customers Track on Your Brand
Customers see real-time tracking updates, delivery history, and shipping details — all on a page that looks and feels like your store.
What You Can Customize
Every aspect of the tracking page is configurable from your ShipWave dashboard.
- Company logo and brand colors
- Custom welcome message for customers
- Support email and phone number
- Social media links
- Product recommendations and cross-sell opportunities
- Real-time tracking timeline with carrier events
- Shipping details including carrier, service, and destination
- "Powered by ShipWave" footer (removable on business plans)
Give Customers a Branded Tracking Experience
Set up branded tracking pages in minutes — no developer required.