Understanding billing and payments

ShipWave has no monthly subscription, no per-label fees, and no minimum volume requirements. You only pay for the shipping labels you purchase. Rates shown during checkout are the final price—there are no hidden fees added later.

When you purchase a shipping label, your credit or debit card is charged through Stripe. ShipWave uses a delayed capture system: your card is authorized at the time of purchase, and the charge is captured (finalized) after the carrier confirms the label. This protects you in case you need to void the label before shipment.

Carriers sometimes adjust charges after a package is delivered. Common reasons include: weight corrections (the carrier measured a different weight than declared), address corrections (the carrier had to correct an invalid ZIP code), and dimensional weight overrides. ShipWave monitors for these adjustments and notifies you if your account is debited or credited.

ShipWave accepts Visa, Mastercard, American Express, and Discover credit and debit cards. You can save multiple cards and select which one to use at checkout. All payments are processed securely through Stripe—ShipWave never stores your full card number.