Managing your account

Go to Admin → Settings to manage your account. Here you can update your name, email, company name, and password. You can also manage your connected payment methods and view your billing history.

Go to Admin → Warehouses to add, edit, or remove ship-from locations. Each warehouse needs a name, full address (street, city, state, ZIP), and phone number. If you have multiple warehouses, you can set one as the default. When creating a shipment, you select which warehouse to ship from.

Go to Admin → Package Presets to manage saved package dimensions. Each preset stores a name, length, width, height, and default weight. Use presets when creating labels to save time. Common presets include: small flat rate box, medium box, large box, poly mailer, etc.

Go to Admin → Automation Rules to create rules that automate your shipping workflow. Rules consist of conditions and actions. Conditions: order status, customer location (state/country), order total, shipping method, product tags. Actions: auto-create label, add to batch, assign specific carrier, apply insurance, send notification email. Rules are evaluated for every new order and can significantly reduce manual work for high-volume shippers.