Shipping to International PO Boxes: Complete Guide
Shipping to PO boxes abroad is complicated—rules vary by country and carrier. Learn what works, what doesn't, and alternatives for tricky deliveries.
Can you ship to a PO box in another country?
It depends on the country and carrier. USPS can deliver to PO boxes in many countries through postal partnerships, but not all. DHL, FedEx, and UPS generally cannot deliver to PO boxes internationally—they require physical street addresses. Some countries (Australia, UK, Canada) have PO box systems that accept international mail; others don't. Always verify with the destination postal service.
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| Carrier | Service | Price | Delivery Time | |
|---|---|---|---|---|
| USPS | First-Class Package Intl | $18.50 | 7-21 days | Cheapest |
| USPS | Priority Mail International | $45.80 | 6-10 days | |
| DHL | Express (street address only) | $72.40 | 2-4 days | Fastest |
| FedEx | Intl Economy (street only) | $58.90 | 4-6 days | |
| UPS | Worldwide (street only) | $68.20 | 3-5 days |
First-Class Package Intl
Priority Mail International
Express (street address only)
Intl Economy (street only)
Worldwide (street only)
* Prices shown are discounted ShipWave rates. Actual rates vary by exact dimensions, weight, and origin/destination.
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Which Carriers Deliver to International PO Boxes
Carrier capabilities vary significantly for international PO box delivery:
- USPS - Can deliver to PO boxes in countries with postal agreements (most countries). Uses destination country's postal service for final delivery. Best option for PO box delivery abroad.
- DHL Express - Does NOT deliver to PO boxes. Requires physical street address with recipient present or security guard to sign. No exceptions.
- FedEx - Does NOT deliver to PO boxes internationally. Commercial address or residential street address required.
- UPS - Does NOT deliver to PO boxes internationally. Same requirements as FedEx—physical address only.
- Regional postal services - Asendia, GlobalPost, and other postal consolidators can deliver to PO boxes since they hand off to destination postal services.
Country-Specific PO Box Rules
PO box acceptance varies by destination country:
- Australia - Accepts international mail to PO boxes via Australia Post. Parcel Lockers also available. Express/courier services need street addresses.
- Canada - Canada Post PO boxes accept international mail from USPS. Large packages may require pickup from Post Office.
- United Kingdom - Royal Mail PO boxes accept international mail. Size restrictions may apply—oversized items held for pickup.
- Germany - Postfach (PO box) accepts international postal mail. Courier services require street address (Straße).
- Japan - Japan Post boxes accept international mail. Box size limits strict—many packages must be picked up.
- Mexico - Limited PO box system. Most international shipping goes to physical addresses or package receiving services.
- Caribbean nations - PO boxes common due to limited street addressing. USPS delivers to most island PO boxes.
Alternatives When PO Box Won't Work
If you need to use a courier service or the destination doesn't accept PO box mail:
- Work/business address - Have recipient use their workplace address if they can receive personal packages there.
- Package receiving service - Companies like MyUS, Shipito, or local equivalents provide street addresses for package receipt and forwarding.
- Hotel address - If recipient is traveling, ship to their hotel with arrival date noted. Confirm hotel accepts guest packages.
- Friend/family address - Ship to someone with a physical address who can forward or hold the package.
- Parcel lockers - Australia, Germany, and other countries have public parcel locker networks as alternatives to PO boxes.
- Customs broker address - For commercial shipments, customs brokers can receive and clear packages.
Pro Tips to Save More
Use USPS for PO box delivery
USPS is the only major carrier that delivers to most international PO boxes through postal partnerships. Avoid DHL, FedEx, UPS for PO box addresses.
Verify before shipping
Contact the destination country's postal service or recipient to confirm PO boxes accept international mail. Rules change and vary by location.
Include phone number
Always include recipient's phone number. If delivery to PO box fails, postal service may call to arrange alternative delivery.
Consider parcel size
PO boxes have size limits. Large packages may be held for pickup at the Post Office even if the address accepts mail.
Use Street Address when possible
If courier services offer better rates or faster delivery, ask recipient for a street address alternative.
Check tracking carefully
USPS international tracking to PO boxes may not show final delivery scans. "Delivered to postal service" may be the last scan.
Frequently Asked Questions
- No, DHL Express does not deliver to PO boxes internationally. They require a physical street address with someone present to sign. This is a firm policy with no exceptions. Use USPS if PO box is the only option.
- No, FedEx does not deliver to PO boxes internationally. They require physical street addresses for all international shipments. If your recipient only has a PO box, use USPS services instead.
- Courier services (DHL, FedEx, UPS) use their own delivery networks, not postal systems. They need physical addresses for their trucks and require signatures for customs purposes. PO boxes only work through postal partnerships.
- Check USPS Individual Country Listings (usps.com) for delivery restrictions. Or contact the destination country's postal service. Most developed countries accept international mail to PO boxes via postal services.
- The package will likely be returned to sender after unsuccessful delivery attempts or held at local post office for pickup. You lose shipping costs both ways. Always verify before shipping.
- Amazon's international shipping generally requires street addresses because they use courier services. Some items shipped via postal methods may work to PO boxes, but most international Amazon orders need physical addresses.
- Parcel Lockers are secure pickup locations (like Amazon Lockers). Available in Australia, Germany, UK, and other countries. Many accept international postal mail. They're a good alternative to PO boxes with larger capacity.
- Generally yes, through USPS postal services. Caribbean nations commonly use PO boxes due to informal street addressing. USPS Priority Mail International and First-Class International deliver to most Caribbean PO boxes.
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