UPS vs DHL
Compare rates, delivery times, and services. Find the best carrier for your shipment.
UPS
Best for: Businesses needing both domestic and international shipping
✓ Pros
- •Strong domestic and international network
- •Excellent US coverage
- •Reliable delivery times
- •Good rates for heavy packages
- •My Choice delivery preferences
✗ Cons
- •International rates can be high
- •Fuel surcharges (12.5%)
- •Customs delays possible
- •Complex international pricing
DHL
Best for: International shipping, especially Europe and Asia
✓ Pros
- •Best international network globally
- •Fastest international delivery
- •Superior customs expertise
- •Excellent Europe and Asia coverage
- •Dedicated international focus
✗ Cons
- •Limited US domestic service
- •Fewer US drop-off locations
- •Can be expensive for small packages
- •Variable rates to remote areas
Side-by-Side Comparison
| Feature | UPS | DHL | Winner |
|---|---|---|---|
| US Domestic (5 lbs) | $14.75 | Limited | UPS |
| US to UK (2 lbs) | $68 | $58 | DHL |
| US to Germany (2 lbs) | $75 | $62 | DHL |
| US to Japan (2 lbs) | $82 | $68 | DHL |
| International Transit | 3-7 days | 2-5 days | DHL |
| US Domestic Coverage | Excellent | Limited | UPS |
| Customs Expertise | Good | Excellent | DHL |
| Tracking Quality | Excellent | Excellent | Tie |
Our Verdict
UPS is the better all-around choice for businesses shipping both domestically and internationally. DHL dominates for pure international shipping with faster times and better rates to most countries.
Use UPS for US domestic and mixed shipping needs. Choose DHL for dedicated international shipping, especially to Europe and Asia. Compare both on ShipWave for the best rate.
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Frequently Asked Questions
Is UPS or DHL better for international shipping?
DHL is generally better for international shipping with faster delivery times (2-5 days vs 3-7 days) and better rates to most countries. DHL also has superior customs expertise, reducing delays.
Is UPS or DHL cheaper?
DHL is typically 10-20% cheaper for international shipments. UPS is more affordable for domestic US shipping where DHL has limited options. Always compare both for your specific route.
Which has better tracking, UPS or DHL?
Both offer excellent tracking with real-time updates. UPS My Choice and DHL's tracking systems are among the best in the industry, with detailed scan events and delivery notifications.
Should I use UPS or DHL for business shipping?
If you ship both domestically and internationally, UPS offers better all-around coverage. If your business is primarily international, DHL's dedicated global network and customs expertise make it the better choice.