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Operations

Returns processing SOP

Fast RMAs, refurbishment, and restocking with minimal loss.

Flow

Triage reason codes, inspect, refurbish when possible, and restock or liquidate.
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Shipping Guides You Might Find Useful

Cheap Shipping Options for Small Business

Access enterprise-level shipping discounts without high volume requirements

Free Shipping Strategies for Sellers

Free shipping drives sales but cuts into margins. Learn strategies to offer it profitably.

How to Reduce Shipping Costs: Save Up to 54%

ShipWave aggregates shipping volume to unlock enterprise-level discounts for everyone. Get Commercial Plus rates up to 54% below retail - no negotiation, no minimum volume required.

Related Resources

Explore more guides and tools for your shipping needs

Operations

Kitting and bundling SOP

Standardize kits to reduce errors and speed fulfillment.

Operations

Inventory cycle counts SOP

Maintain accuracy with frequent, lightweight counts.

Operations

Barcode and SKU labeling guide

Improve pick accuracy with clear labels and naming conventions.

Operations

Label sizes & formats: 4×6 vs letter

Print clean labels on thermal or desktop printers.

Operations

Saturday delivery options by carrier

Weekend service availability and fees for USPS, UPS, and FedEx.

Operations

Peak season preparation checklist

Staffing, supplies, and carrier planning for Q4.

Free tools

Free tools to ship smarter

All free tools →
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Shipping Savings Calculator

See how much you could save by switching to discounted carrier rates.

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Carrier Invoice Audit

Estimate the refunds and overcharges hiding in your UPS/FedEx/USPS bill.

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Returns Cost Calculator

Find out what returns really cost your store every year — and what is recoverable.

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Chargeback Rebuttal Generator

Generate an evidence-backed dispute letter to fight a chargeback in minutes.

Want us to find the money leaking out of your shipping? Get a free profit-leak audit.

Request a free audit

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